1. Introduction
Welcome to BookSmart SG. By accessing our platform and using our smart scheduling services, you agree to comply with these Terms & Conditions.
Our platform is designed to simplify appointment scheduling through automation and integration with trusted third-party services such as Calendly. If you do not agree with any of these terms, please discontinue using our services.
2. Use of Services
2.1 General Conditions
Users must provide accurate and up-to-date information when scheduling or managing appointments.
Any attempt to disrupt service functionality or gain unauthorized access is strictly prohibited.
2.2 Account Registration
Users must keep their login credentials secure and confidential.
BookSmart SG is not liable for unauthorized account access due to user negligence.
If a user account is suspended, they may submit an appeal request to our support team.
2.3 Third-Party Integrations
We work with Calendly and other third-party platforms to facilitate automated bookings.
Users acknowledge that third-party services operate under their own terms and should review their policies separately.
3. Payments & Refunds
3.1 Pricing & Fees
Some advanced features of BookSmart SG may require a paid subscription.
Pricing information is available on our website and subject to periodic updates.
3.2 Refund Policy
Refunds are processed according to our Return & Refund Policy.
Subscription fees are non-refundable once a billing cycle has started, except where legally required.
4. User Responsibilities
4.1 Acceptable Use
Users agree to:
Use the service in a professional and lawful manner.
Ensure that all scheduled appointments are legitimate and accurately represented.
4.2 Prohibited Activities
Users must not:
Engage in fraudulent bookings or spam activities.
Attempt to modify or interfere with platform security.
Violations may result in temporary suspension or permanent termination of the account.
5. Limitation of Liability
BookSmart SG aims to provide reliable and efficient scheduling, but we do not guarantee uninterrupted service due to technical or third-party limitations.
We are not liable for missed appointments caused by external factors.
Our services are provided "as available", and users should confirm bookings independently when necessary.
6. Intellectual Property
All content, trademarks, and branding of BookSmart SG are protected intellectual property.
Unauthorized use, reproduction, or distribution is strictly prohibited.
7. Privacy & Data Protection
User data is processed according to our Privacy Policy.
We implement encryption, access controls, and compliance measures to protect data.
Users have the right to access, update, or request deletion of their personal information.
For details, refer to our Privacy Policy.
8. Service Modifications & Termination
8.1 Changes to Services
We reserve the right to update or modify features of BookSmart SG at any time.
Users will be notified at least 14 days in advance of significant changes.
8.2 Account Termination
Users can terminate their accounts at any time.
We may suspend or terminate accounts due to policy violations, with an appeal process available.
9. Governing Law & Dispute Resolution
These terms are governed by the laws of Singapore.
Disputes should first be resolved through mediation, before any legal action is taken.
10. Contact Information
For any inquiries, contact us at:
Address: 147 Bishan St.11, Singapore 570147
Phone: +65 6353 0964
Email: info@booksmartsg.com
